Fluent Support Pro – Self-Hosted Wordpress Helpdesk

Fluent Support is the best and complete feature-rich customer support ticketing system solution. It is also the simplest and fastest Support Ticketing Plugin on WordPress. Manage your customer queries from different channels like contact form, support ticketing form, email or from remote website. (Yes, It’s Free!)
Along with managing tickets, you can assign multiple customer agents with appropriate permission levels. Get in detail reports about your customers, agents and productive your overall customer support desk. From the ticket view, you can see the 360-degree view of your customer like their previous tickets, address, purchase history, membership levels etc. You can do more when you have all the data about a customer along with their query.

Fluent Support is a self-hosted support ticketing system with unlimited tickets, support agents, users, products, tags, channels, You name it! There has no limitations as you own your own system and data.

Fluent Support Pro Features

• Unlimited support agents
• Unlimited tickets
• Customize email notification
• Product-based agents
• Custom fields
• Advanced filtering
• Reply via Slack and Telegram
• Create ticket with email
• Workflow automation
• Reply templates
• Guest ticket without log in
• Sorting tickets
• Bulk ticket reply
• On-the-go response
• Priority management
• See activity logs
• Performance report
• Internal notes